About Us


NovaKnee was founded on one belief — that effective pain relief should be accessible to everyone, not just those who can afford ongoing clinical treatment. Our devices are developed with input from wellness professionals and built to the same standards you'd expect from a medical-grade product.

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Frequently Asked Questions

Find answers to common questions about our products and services.


Yes. We offer a full 30-day money-back guarantee on every order. If you are not satisfied for any reason, simply email us at gustify.inc@gmail.com with your order number and we will sort it out no hassle.

We offer completely free shipping to North America and Europe. Orders arrive within 7–15 business days. You will receive a tracking link by email as soon as your order is dispatched.

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.

Most customers notice a difference within the first few sessions. For lasting relief we recommend daily use for at least 7 days. Consistent use makes all the difference.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

If your NovaKnee arrives damaged or not functioning as expected, email us immediately at gustify.inc@gmail.com with a photo. We will send a replacement or issue a full refund at no cost to you.

If you need to cancel or change your order, contact us at gustify.inc@gmail.com within 24 hours of purchase and we will do our best to action it before your order is dispatched.

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